Sears Walkin Drive For Freshers On 10t October 2015

Company Profile : Sears IT and Management Services (India) Pvt. Limited, also known as Sears Holdings India (SHI) provides corporate IT services to Sears Holdings Corporation (NASDAQ:SHLD) and its family of companies including Sears Roebuck and Co. and Kmart Corporation. SHI works as an extended arm to the core Information Technology (IT) team of SHC, located in the United States, in developing and maintaining mission-critical systems used by SHC subsidiaries. SHI is headquartered in Pune and has a technology development center in Bengaluru.

Company Website : www.searsholdings.in

Job Description : 

Job Designation : Email and chat Support

Job Description :

  • Researches and verifies information on databases
  • Takes escalated calls and catalog verifications
  • Handles cash orders and deposits
  • Communicates in writing to customers on orders for missing information
  • Handles customer complaints and chargebacks via email and phone
  • Processes and investigates report details
  • Processes renewals, new orders and re-enrollment orders
  • Performs filing and maintains files
  • Fills out batch tickets to ensure proper charge of time
  • Handles requests by mail for Clubs and Services
  • Performs other duties as assigned

Job Requirements :

  • Written and verbal communication skills

Keyboarding skills :

  • Basic math and problem solving skills
  • Ability to be detail oriented

Organizational skills :

  • Customer relations skills
  • Ability to handle multiple tasks and set priorities and follow directions
  • Effective time management skills
  • Frequent sitting, some standing and walking, bending and reaching as necessary
  • Ability to frequently use fingers and hands to manipulate computer and telephone equipment
  • Ability to communicate with customers and co-workers while continuously wearing a telephone headset

Job Location : Pune

Salary : Best In The Industry.

Educational Qualification : B.Com, Diploma, B.A, B.B.A, B.Ed, BCA

Experience Required :

Apply Mode : Walkin

Important Dates : 10th October 2015

Walkin Dates : 10th October 2015

Walkin Time : 9am

Walkin Venue :

Sears Holdings India EON Free Zone,
Cluster C, Wing 2, 7 th Floor,
MIDC Kharadi Knowledge Park,
Pune 411014